The automated back office for e-commerce

Your store's back office, running itself.

Opsira builds and runs the systems behind your Shopify store. An AI support desk that answers customers in seconds, proactive delivery updates, your email, and a live ops dashboard. Set up in a day, run on my servers, one flat monthly fee. You get your time back.

Get a quote Watch the desk work I run this exact stack on my own store.
Plugs into the tools you already use
ShopifyStripeWhatsAppKlaviyoOutlookSendcloud
The engine, live

Watch the machine think.

Real tickets flowing through the desk in real time. Tap one to fire it in yourself.

Opsira engine Live
Incoming
idle
waiting
Outcome
1,240
auto resolved today
Routed to you: 17
Fire a ticket at it

The full suite

Four systems, one back office, all run for you.

The support desk is the flagship. Around it sits everything else that quietly runs a store, so the whole back office is handled, not just the inbox.

Flagship

AI support desk

Answers "where's my order", returns and product questions in seconds, day and night, and routes anything sensitive to you with the full history. The one you're watching above.

Where's my order #10432?
Shipped Tuesday, out for delivery today. Here's your tracking.

Post-purchase comms

Proactive shipping and delivery updates that kill the "where's my order" tickets before they are ever sent.

Done-for-you email

Your transactional and lifecycle email set up, monitored and landing in inboxes instead of spam folders.

Live ops dashboard

One screen with the numbers you actually run on, pulled live from your store instead of a Friday spreadsheet.

Run and tuned, always

It all lives on my servers. I keep it healthy and improve it as your store grows. You never maintain a thing.

Why it's not just another tool

Most AI support is software you run yourself. This is run for you.

There are plenty of tools out there. The catch is they hand you a platform and leave the setup, training and upkeep to you. Opsira is the opposite.

Done for you, not DIY

I build it, load your knowledge and set the rules. You do not configure a dashboard or train a bot. You approve it and it goes live.

Run and tuned by a person

I keep it healthy and sharpen its answers as your store changes. It gets better over time instead of drifting.

Flat monthly, no per-ticket bill

One predictable price. You are never punished with a bigger invoice for having a busy month. Growth does not cost you more.

Self-hosted and UK based

Your customer data stays on infrastructure I run, not scattered across US SaaS vendors. And you talk to the person who built it.

Getting started

Live in a day, and you never touch code.

01

Connect your store

You link Shopify and your inbox, chat widget and WhatsApp. A few clicks on your side, remote, no install, no developer.

02

I load your knowledge

I feed the systems your policies, FAQs, shipping rules and product data, and set exactly what runs automatically and what comes to you.

03

It goes live and I run it

Everything starts the same day, on my servers. I keep it healthy and tuned while you watch your inbox go quiet.

I don't sell demos. I run this exact stack on my own Shopify store, every day.
Most "AI support" pitches are a prototype dressed up for a sales call. This is a system already in production, built by someone who runs a store on it. You are watching the real thing above.

Tell me about your store.

Send your store and roughly how many support messages a week you deal with. I will come back with a straight answer on what the back office would take off your plate and what it costs. No pitch, no jargon.

I read every message myself. Usually a reply within a day.